Inside Look: A Synchrony Financial Employee Handbook Example Highlighting Work Culture

If you’re looking for a concrete Synchrony Financial employee handbook example, you’re in the right place. This article cuts straight to the chase, offering you a concise exploration of the defining policies, benefits, and workplace culture as depicted in the handbook itself.

Key Takeaways

  • Synchrony Financial’s Employee Handbook embodies the company’s culture, emphasizing teamwork, respect, benefits, and professional growth opportunities, contributing to a high employee satisfaction rate.
  • The company is deeply invested in diversity and inclusion as well as in providing comprehensive benefits and wellness programs, underscoring its commitment to both personal and professional development of its workforce.
  • Corporate social responsibility and sustainability are integral to Synchrony Financial’s ethos, with initiatives supporting community development, education, financial literacy, and environmental conservation.

Fortune 100 Company Employee Handbook

Welcome to our esteemed Fortune 100 company! The Fortune 100 Company Employee Handbook serves as your comprehensive guide to understanding our organizational values, policies, and expectations. Within the pages of this handbook, you will find valuable information on workplace conduct, benefits, and career development opportunities. Our commitment to fostering a positive and inclusive work environment is reflected in the content of the Fortune 100 Company Employee Handbook, which is designed to empower you with the knowledge and tools necessary for success. As you embark on your journey with us, we encourage you to familiarize yourself with the guidelines outlined in this handbook to ensure a fulfilling and rewarding experience at our renowned Fortune 100 company.

Synchrony Financial Employee Handbook Overview

The Synchrony Financial Employee Handbook transcends being a mere document. It’s a reflection of the company’s unique ambitions, a testament to the vibrant culture that has made it a preferred employer for approximately 1600 individuals. From the CEO, Brian Doubles, to the newest recruit, every Synchrony employee contributes to creating an environment that 94% of the workforce confirms as a great place to work.

The handbook outlines the company’s commitment to its:

  • Employees
  • Customers
  • Partners
  • Communities

It serves as a beacon, illuminating the path to a future where every employee can contribute, grow, and excel. Synchrony Financial, more than being a company, represents a microcosm of intertwined individual growth and corporate success.

Purpose of the Employee Handbook

The Employee Handbook is Synchrony Financial’s guide to navigating the organization, a valuable resource that aids employees in understanding the company’s culture and achieving their unique ambitions. It goes beyond just outlining work expectations and company policies. It encapsulates the essence of what it means to be a part of the Synchrony team, providing a clear understanding of the company’s vision and values.

From regulatory excellence to fair employment practices, the Employee Handbook details a wide range of policies and procedures. It emphasizes the importance of:

  • Teamwork
  • Collaboration
  • Communication
  • Mutual respect

Fostering an environment where individual differences are valued. The handbook balances expectations from employees with what employees can anticipate in terms of benefits, resources, and support.

Inside Look: A Synchrony Financial Employee Handbook Example Highlighting Work Culture

Key Components

The Employee Handbook is structured around key components that reflect the company culture and articulate the benefits Synchrony offers to its employees. It beautifully highlights the importance of embodying the company’s values in every aspect of the business and promotes a culture of helping others. The handbook is more than a guideline; it stands as a testament to Synchrony’s dedication to the unique needs of its employees.

The Handbook outlines amazing benefits such as:

  • Advocacy services
  • Backup care
  • Employee discounts
  • Tuition assistance or reimbursement
  • Wellness programs
  • Health and wellness benefits
  • Financial and retirement benefits
  • Family and parenting benefits
  • Vacation and time off
  • Perks and discounts

It also underscores Synchrony’s commitment to a diverse and inclusive workplace, free from discrimination and harassment.

Company Culture at Synchrony Financial

Synchrony Financial employees participating in a professional development workshop


In an era where companies are defined by their culture, Synchrony Financial stands out with its dedication to a culture grounded in core values and a mission to provide innovative financial solutions. The company fosters a culture that values relationships and integrity, where leadership is accountable for maintaining an environment of compliance and integrity.

The culture of Synchrony Financial transcends a mere set of values and permeates every aspect of the business, becoming a way of life. From the way employees are treated to the way customers are served, the company is committed to ensuring that its culture is lived and breathed by every employee. It’s this commitment that makes Synchrony Financial a great place to work and a company that’s committed to the future.

Core Values and Mission

At the heart of Synchrony Financial’s culture are its core values:

  • ‘We believe people matter’
  • ‘We know what’s at stake’
  • ‘It’s time to make a difference’
  • ‘We’re all in and we deliver’

These values not only define who they are as a company but also guide their strategic decisions, shaping their approach to business, and their relationship with customers, partners, and communities.

Synchrony’s mission to provide innovative financial and technology solutions propels their customers and partners forward. This mission, coupled with the company’s core values, shapes everything they do, from the way they serve their customers to the way they treat their synchrony employees. It’s a testament to the company’s commitment to making a difference, not just in their business, but in the lives of the people they serve.

Emphasis on Professional Development

Professional development forms a fundamental part of Synchrony Financial’s company culture. The company offers an array of opportunities for employees to grow and advance in their careers, with a dedicated focus on developing how employees think, collaborate, and lead.

Synchrony Financial offers several programs and resources for personal and professional development, including:

  • The Learning Center, which offers resources for enhancing skills through virtual classroom training and online learning modules
  • The STEP Program, which helps employees develop core competencies
  • The Career Growth Framework, which offers employees the opportunity to break out of their comfort zone, gain valuable wisdom, and enhance their knowledge and skills.

Block Employee Handbook Example

In this comprehensive Block Employee Handbook Example, we outline essential guidelines and policies to ensure a harmonious and productive work environment within our organization. This handbook serves as a valuable resource, providing employees with clear insights into our company’s expectations, values, and code of conduct. From workplace etiquette to safety protocols, the Block Employee Handbook Example is designed to empower our team members with the knowledge they need to thrive in their roles. Through careful consideration of these guidelines, we aim to foster a culture of collaboration, professionalism, and mutual respect. Explore the following pages to familiarize yourself with the principles that define our workplace and contribute to our collective success.

Employee Benefits and Perks

Synchrony Financial employee enjoying work-life balance


Employee satisfaction holds paramount importance at Synchrony Financial. The company offers a comprehensive benefits package that stands as a testament to this commitment. From healthcare coverage to financial benefits, Synchrony Financial ensures that employees are well taken care of.

The benefits at Synchrony Financial include:

  • Generous paid time off policies, promoting a healthy work-life balance
  • Health plan options
  • Dental insurance
  • Vision care insurance
  • Short-term and long-term disability insurance
  • Life insurance
  • Health savings accounts

Our company provides the following benefits, including paid holidays, to support employees’ well-being.

Comprehensive Healthcare Coverage

Healthcare is a fundamental aspect of employee well-being, and Synchrony Financial leaves no stone unturned in ensuring comprehensive healthcare coverage for its employees. From a variety of health plan options to dental and vision insurance, the company provides coverage that not only takes care of employees’ physical health but also their mental well-being.

The focus is not solely on coverage; it extends to fostering overall well-being. Synchrony Financial offers an array of wellness programs, including advocacy services and broadband mental health initiatives, assisting employees in managing their overall health. Through these initiatives, the company shows its commitment to not just treating illness, but promoting overall health and wellness.

Tuition Reimbursement and Skill Certification Programs

In the dynamic world of finance, the importance of continuous learning cannot be overstated. Recognizing this, Synchrony Financial offers tuition reimbursement and skill certification programs to its employees. This allows them to further their education and enhance their professional skills, keeping them at the forefront of the industry.

The company supports employees in enhancing their education by offering a tuition reimbursement program with up to $20,000 and a skill certifications reimbursement program offering up to $9,000. These programs demonstrate Synchrony Financial’s commitment to professional growth and the development of its employees.

Work-Life Balance Initiatives

Work-life balance at Synchrony Financial goes beyond being a mere buzzword; it forms an integral part of the company’s culture. The company offers a range of work-life balance initiatives, from flexible work arrangements to generous paid time off policies, ensuring that employees have the time and flexibility they need to manage their personal lives alongside their professional commitments.

Synchrony Financial also provides support for employees with childcare and elderly care responsibilities. From multiple programs such as Mother Care Support and Daycare Reimbursement to access to backup childcare services, Synchrony Financial ensures that employees can manage their family needs without compromising on their professional responsibilities.

Diversity and Inclusion at Synchrony Financial

Diverse group of Synchrony Financial employees participating in an Employee Resource Group meeting


In the context of the globalized world today, the significance of embracing diversity and inclusion for a company’s success is undeniable. At Synchrony Financial, diversity and inclusion are not just policy statements; they are ingrained in the company culture. From Employee Resource Groups that promote a diverse and inclusive culture to initiatives supporting women entrepreneurs, Synchrony Financial is committed to fostering a diverse and inclusive work environment.

This commitment to diversity and inclusion is reflected in every aspect of the company’s operations. Whether it’s through ensuring diversity in leadership or through partnerships with NGOs and nonprofit organizations, Synchrony Financial is dedicated to promoting an inclusive culture where everyone feels valued and respected.

Employee Resource Groups

Employee Resource Groups (ERGs) play a vital role in fostering a culture of inclusion at Synchrony Financial. These voluntary, employee-led groups bring employees together for support, development, and connection, reinforcing the value of diversity and inclusion within the company.

ERGs at Synchrony Financial act as catalysts for positive change within the company. They:

  • Foster a sense of belonging and inclusion among employees
  • Provide opportunities for networking and professional development
  • Enable employees to make meaningful contributions to the company’s diversity and inclusion efforts.

Supporting Women Entrepreneurs

Supporting women entrepreneurs is another way that Synchrony Financial demonstrates its commitment to diversity and inclusion. Through programs like the Banking on Women program, Synchrony Financial provides female business owners with the financial education, mentoring, and support they need to succeed.

The company has also committed millions of dollars to venture capital funds led by Black, Latinx, and female entrepreneurs, including women of color. These investments reflect Synchrony Financial’s commitment to supporting diverse entrepreneurs and fostering an inclusive business environment.

Leadership and Career Development at Synchrony Financial

Synchrony Financial leadership training program session


Synchrony Financial places leadership and career development at the forefront of its commitment to its employees. The company offers a range of leadership and career development programs, including:

  • Practical and enriching training experiences tied to real-world situations
  • Workshops and seminars on various topics
  • Mentoring programs
  • Networking opportunities
  • Professional development resources and tools

These programs are designed to equip employees with the knowledge and skills they need to succeed in their careers.

From on-demand online development courses through prestigious Harvard learning and Spark, to early career development programs such as the Full-Time BLP, summer BLP-Internship, and BLP-Sophomore Externship, Synchrony Financial provides numerous opportunities for professional growth and development.

Leadership Training Programs

Leadership is a key aspect of career progression, and Synchrony Financial is committed to developing effective leaders within its ranks. The company’s leadership training programs focus on developing leadership skills such as broad knowledge about the business, cross-functional experience, and core competencies.

The Business Leadership Program, for instance, is a two-year program consisting of three 8-month rotations, providing a diverse and enriching experience for recent college graduates. The company is innovatively testing new ways to train leaders, emphasizing the importance of enhancing the employee experience and actively providing guidance for career paths and development.

Mentorship and Networking Opportunities

Mentorship and networking are crucial aspects of professional growth, and Synchrony Financial provides ample opportunities for both. The company offers a variety of mentorship programs, including job shadowing, rotation assignments, and direct mentoring opportunities, which are designed to support employees’ career development.

Networking opportunities, facilitated through events and initiatives, provide employees with the opportunity to:

  • Connect with others in the company and the industry
  • Learn from experienced professionals
  • Build connections within the company that can be invaluable for their career progression and contribute to the company’s greatest competitive advantages.

Principal Financial Employee Handbook Example

In the realm of workplace guidelines and policies, the “Principal Financial Employee Handbook Example” serves as a comprehensive model for organizations seeking a structured and effective set of rules. This handbook exemplifies the commitment of Principal Financial to fostering a positive work environment by providing clear expectations and guidelines for employees. Covering topics ranging from professional conduct to benefits administration, the Principal Financial Employee Handbook stands as a valuable resource, ensuring a harmonious and well-informed workforce. By incorporating best practices and industry standards, this example handbook sets the tone for a corporate culture that values transparency, fairness, and the well-being of its employees. As organizations navigate the complexities of human resources, the Principal Financial Employee Handbook Example stands out as a beacon of guidance, illustrating how a thoughtfully crafted handbook can contribute to a thriving and compliant workplace.

Corporate Social Responsibility and Sustainability at Synchrony Financial

Synchrony Financial employees participating in a philanthropic program


Synchrony Financial embeds corporate social responsibility and sustainability deeply within its operations. The company is committed to giving back to the community through various philanthropic programs and is dedicated to reducing its environmental impact through sustainable business practices.

From enhancing energy efficiency to endorsing electronic vehicles and minimizing paper and waste, Synchrony Financial is actively managing its environmental footprint and establishing systems for sustainability initiatives.

The company’s commitment to corporate social responsibility and sustainability reflects its holistic approach to business, one that values not just profits, but also people and the planet.

Philanthropic Programs and Initiatives

Giving back to the community is a key aspect of Synchrony Financial’s corporate social responsibility strategy. The company’s philanthropic program focuses on education, financial literacy, and social justice, with employees encouraged to volunteer and contribute to their communities.

Through initiatives such as the ‘Families that Work’ program, which provides grant support to nonprofits aiding low- and working-class families, and a $50 million commitment towards education and workforce development programs, Synchrony Financial is making a positive impact in the communities it serves.

Environmental Sustainability Efforts

Sustainability is a key focus area for Synchrony Financial. The company is committed to reducing its environmental impact through a range of initiatives, from enhancing energy efficiency to investing in renewable energy.

Synchrony Financial is also an active participant in environmental conservation efforts. Through partnerships with organizations like American Forests and the Priceless Planet Coalition, the company is contributing to efforts to protect and conserve the environment.

Employee Testimonials and Experiences

The authenticity of a company’s culture and values is best gauged not from its policies or handbooks, but through the lived experiences of its employees. At Synchrony Financial, employee testimonials highlight the company’s supportive culture, commitment to diversity and inclusion, and emphasis on professional development.

Whether it’s the inclusive environment that celebrates diversity, or the ample opportunities for professional development and career growth, employees at Synchrony Financial have a lot of positive things to say. These testimonials serve as a testament to the company’s commitment to creating a great place to work, where every employee can thrive and excel.


In conclusion, Synchrony Financial stands out as a company that is truly invested in its employees. From its inclusive culture and comprehensive benefits package to its commitment to professional development and corporate social responsibility, the company provides a supportive and enriching work environment where employees can grow and thrive.

If you’re looking for a company that values its employees, fosters diversity and inclusion, and provides ample opportunities for growth and development, Synchrony Financial is the place to be. With its strong commitment to its values and mission, the company is not just a great place to work, but a platform for you to achieve your unique ambitions.

Frequently Asked Questions

Is Synchrony Financial a good company to work for?

Yes, Synchrony Financial is a great company to work for, with a high ranking on the Fortune 100 Best Companies to Work For® list and a majority of employees reporting a positive experience.

What are the benefits of Synchrony Bank employees?

Synchrony Bank employees receive various benefits including gratuity, insurance coverage, Sodexo Meal Coupons, life insurance, and accidental death and dismemberment options, showing a commitment to employee well-being and security.

Who is the head of HR at Synchrony Financial?

The head of HR at Synchrony Financial is DJ Casto, who serves as the Executive Vice President and Chief Human Resources Officer.

Is Synchrony Financial the same as Synchrony Bank?

Yes, Synchrony Financial is the same as Synchrony Bank, with Synchrony Bank being a division of Synchrony Financial.

What makes Synchrony Financial a great place to work?

Synchrony Financial is a great place to work because it offers a supportive and inclusive culture, comprehensive benefits, opportunities for professional development, and a commitment to diversity and inclusion, with a focus on work-life balance and growth.

Important Disclaimer:

The article presented here does not serve as a representation of the company’s actual employee handbook mentioned in this article.

Our discussions and insights regarding employee handbook are based on assumptions about what may be considered significant in the companies’ policies. These assumptions are drawn from available information and industry knowledge. Readers are advised that the content provided is for informational purposes only and should not be construed as an exact reflection of any company’s official policies or procedures. For precise and accurate details regarding a company’s employee handbook, individuals should refer directly to the company’s official documentation or consult with appropriate representatives.

Please be aware that the content on this page has been generated by using artificial intelligence language models and may contain errors, inconsistencies, or outdated information. It is provided as-is without any warranties or guarantees of accuracy. We strongly recommend using this content as a starting point for further research. We disclaim any liability for damages or losses resulting from the use or reliance on this content.

Tehsin Bhayani

AirMason was born when Tehsin was trying to create a digital culture book, but couldn’t find any solutions in the market that had all the features he needed. In 2016, AirMason officially launched. In five years, AirMason has created thousands of handbooks for more than 1,000 clients around the world.

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