Inside Look: Kyndryl Holdings Employee Handbook Example

Welcome to the vibrant world of Kyndryl, a global technology company that champions a dynamic and inclusive work culture. As the world’s largest independent IT services provider, Kyndryl is firmly committed to powering human progress, fostering employee growth, and making a positive societal impact. This commitment is reflected in every facet of the company’s operations, making it a truly unique and inspiring organization. One way to understand this commitment is by examining a “Kyndryl Holdings employee handbook example”.

As we delve deeper into Kyndryl’s ethos, we will explore the company’s vision and values, corporate responsibility, and myriad opportunities for career development and professional growth. We will also uncover the comprehensive employee benefits that Kyndryl offers, its dedication to building an inclusive culture, and its unwavering commitment to customer success, all of which can be seen in the Kyndryl Holdings employee handbook example.

Key Takeaways

  • Kyndryl is committed to powering human progress through innovation and proactive solutions like AI-driven automation, upholding a culture with core values such as empathy and continuous improvement while emphasizing ethical business practices and corporate responsibility.
  • The company actively fosters employee growth, offering various training, professional development opportunities, and flexible work arrangements to ensure well-being and a competitive benefits package that includes comprehensive healthcare and work-life balance support.
  • Kyndryl emphasizes a collaborative and inclusive culture, featuring Employee Resource Groups and mentorship programs, alongside its dedication to customer success through collaborative technology solutions like Kyndryl Bridge and a focus on enhancing business efficiencies.

Employee Handbook Examples

When searching for guidance on crafting an effective employee handbook, exploring various employee handbook examples can provide invaluable insights. These real-world instances showcase diverse approaches to communicating company policies, fostering a positive workplace culture, and ensuring legal compliance. By studying different employee handbook examples, organizations can tailor their own documents to suit their unique needs and priorities. From outlining codes of conduct to detailing benefits and procedures, these examples serve as practical references, helping businesses create comprehensive and clear guidelines for their employees.

Embracing Kyndryl’s Vision and Values

Kyndryl’s compelling vision of powering human progress is deeply embedded into the company’s ethos, shaping its values and directing its operations. The culture at Kyndryl is defined by:

  • Fast pace
  • Flat hierarchy
  • Focused approach
  • Restlessness
  • Empathy
  • Dedication

All contributing to its mission to power human progress and drive human progress, as the world depends on these efforts, striving to become the world’s largest force for change.

Kyndryl emphasizes values like empathy and inclusive behavior, creating a strong foundation for their collaborative and supportive business ethos in the tech industry. Kyndryl’s values are not merely inscribed on paper; they are practiced daily by its employees. This is reflected in the fact that 88% of employees agree that their manager’s behavior aligns with The Kyndryl Way.

Additionally, 70% of Kyndryl’s employees believe that the company is effectively implementing necessary changes to remain competitive, indicating an organization-wide commitment to continuous improvement, adaptability, and industry best practices.

Powering Human Progress

Kyndryl is leading the charge in powering human progress. This commitment is not only reflected in the company’s innovative technology solutions, but also in the investment it makes in its employees. Kyndryl’s VP plays a pivotal role in advancing human progress by providing collaborative solutions through Kyndryl Vital for complex business challenges and offering digital workplace solutions.

Kyndryl designs its solutions to proactively circumvent issues through AI-driven automation and data analytics. This proactive approach ensures that the company stays ahead of the curve, offering solutions that are not only innovative but also tailored to meet the specific needs of their clients. This commitment to innovation and creativity is one of the key ways through which Kyndryl powers human progress.

Inside Look: Kyndryl Holdings Employee Handbook Example

Employee Resource Groups (ERGs)

Alongside its commitment to human progress, Kyndryl also nurtures a supportive work environment through the implementation of Employee Resource Groups (ERGs). These are company-sponsored, employee-led resource groups, organized around shared identities such as:

  • race
  • gender
  • ethnicity
  • sexual orientation
  • disability
  • veteran status

These ERGs provide other benefits like networking and professional development opportunities.

The primary objective of these ERGs is to:

  • Integrate inclusion, diversity, and equity into all facets of the business to support a diverse workforce and encourage diverse perspectives
  • Foster employee development
  • Offer a platform for employees to connect, collaborate, and learn from individuals who share similar identities or interests

These groups play a crucial role in achieving these objectives.

Corporate Responsibility at Kyndryl

Kyndryl employees engaging in community volunteer activities

Kyndryl exhibits an unwavering commitment to corporate responsibility, paralleling its dedication to its employees and customers. The company recognizes that as one of the world’s largest technology services providers, it has a significant role to play in addressing environmental sustainability and setting industry standards. Kyndryl’s commitment to corporate responsibility is not just about fulfilling its obligations; it’s about actively seeking opportunities to make a positive impact on the communities in which it operates.

To ensure the effectiveness of its corporate social responsibility (CSR) initiatives, Kyndryl evaluates their outcomes and contributes to sustainability, scalability, and replicability under the guidance of Kyndryl’s VP of Corporate Social Responsibility. This commitment to evaluation and continuous improvement ensures that Kyndryl’s CSR initiatives remain timely, relevant, and impactful.

Ethical Business Practices

At Kyndryl, ethical business practices are of paramount importance. The company prioritizes transparency, integrity, and compliance with laws and regulations, fostering a culture of positive change and responsible corporate conduct. Kyndryl is not only dedicated to nurturing employee growth through a range of training programs and avenues for career progression but also enables employees to enhance their skills and remain current with industry developments.

Kyndryl upholds its ethical standards by:

  • Implementing policies to regulate corporate conduct
  • Operating with trust and transparency
  • Collaborating with suppliers to ensure the protection of workers, communities, and the environment

These measures ensure that Kyndryl’s operations are not only successful but also ethically sound.

Community Engagement and Positive Impact

Kyndryl’s commitment to corporate responsibility extends to its community engagement initiatives. The company is dedicated to advancing progress in three main community engagement areas: future forward education, an inclusive economy, and a Corporate Social Responsibility (CSR) program aimed at maximizing positive impact in these areas.

Kyndryl’s community commitment extends further than basic corporate responsibility. The company provides support to up-and-coming social entrepreneurs, with a focus on those from BIPOC communities, by collaborating with organizations such as Echoing Green. Furthermore, Kyndryl evaluates the effectiveness of their community engagement efforts by utilizing their Environmental, Social and Governance strategy and framework, in conjunction with their Corporate Social Responsibility (CSR) strategy.

Career Development and Professional Growth Opportunities

Kyndryl employees participating in a professional development workshop


Kyndryl serves as more than just a workplace; it’s a platform for growth, learning, and development. The company is dedicated to nurturing employee growth through a range of training programs and avenues for career progression, thereby enabling employees to enhance their skills and remain current with industry developments. The company provides a diverse array of programs, including:

  • Workshops
  • Seminars
  • Online courses
  • Mentoring initiatives

These programs are aimed at cultivating the skills needed like communication, leadership, teamwork, and problem-solving.

Kyndryl recognizes and rewards employees who actively participate and perform exceptionally in improving their soft skills. This fosters a culture where continuous learning and skill enhancement are greatly esteemed. By offering these career development and professional growth opportunities, Kyndryl ensures that its employees are well-equipped to navigate the dynamic landscape of the technology industry and contribute significantly to the company’s success.

Stryker Employee Handbook Example

In this illustrative Stryker Employee Handbook Example, employees gain comprehensive insights into the company’s values, policies, and expectations. The Stryker Employee Handbook Example serves as a crucial resource, offering clarity on workplace guidelines, employee benefits, and the overall organizational culture. Through the Stryker Employee Handbook Example, new hires and existing staff alike can navigate the company’s protocols and foster a harmonious work environment. This document not only outlines standard procedures but also reflects Stryker’s commitment to fostering a positive and inclusive workplace. With the Stryker Employee Handbook Example as a reference, employees can confidently engage in their roles while aligning with the company’s ethos.

Training and Skill Development

Training and skill development play a crucial part in Kyndryl’s dedication to employee growth. The company offers a range of training and skill development programs aimed at enhancing employees’ expertise and keeping them abreast of industry trends.

Kyndryl ensures the alignment of its training programs with current industry standards through a continuous focus on training and certifications, prioritizing practical IT skills, staying abreast of the latest technologies and standards, and fostering a culture of self-directed professional development among its employees. Moreover, Kyndryl utilizes a combination of continuous learning opportunities, certifications, and up-to-date training materials to equip its workforce with essential technical, leadership, and business skills.

Mentorship and Networking

Kyndryl recognizes the considerable role of mentorship and networking in personal and professional growth. The company’s mentorship programs play a significant role in enhancing the workplace environment, fostering employee retention, and facilitating career advancement.

Kyndryl facilitates networking among its employees through:

  • Employee Resource Groups, such as Kyndryl Inclusion Networks
  • Participation in the volunteerism platform Deed
  • Global networking events
  • Webinars
  • Interactive workshops
  • Mentorship programs

This collaborative and supportive environment not only fosters a sense of community among employees but also provides them with valuable opportunities to learn, grow, and succeed.

Comprehensive Employee Benefits and Work-Life Balance

Kyndryl employees enjoying a wellness session during work hours


For Kyndryl, employee well-being isn’t merely a priority, but a commitment. As part of its comprehensive employee benefits package, the company offers healthcare plans, retirement savings, and paid time off to its employees. These benefits contribute to the overall well-being and satisfaction of the workforce. In addition to this, Kyndryl offers distinctive advantages such as 100% preventative care coverage, fertility and family building options, financial wellness coaches, parental leave, telemedicine, and physical therapy.

Kyndryl also recognizes the importance of work-life balance for its employees. The company facilitates this balance through the implementation of health and wellness programs and the provision of flexible work arrangements, showcasing a dedication to the holistic well-being of its employees.

Health and Wellness Programs

Kyndryl’s dedication to employee well-being goes beyond the conventional benefits package. The company provides various programs and resources designed to support the physical, mental, and emotional health of its workforce.

Kyndryl’s health and wellness programs encompass a range of components, including base pay, health plans, savings and retirement programs, and comprehensive market-competitive rewards and benefits programs designed to foster overall health and wellness. Furthermore, the company promotes mental health and well-being by normalizing mental health care in the workplace and implementing programs and initiatives to raise awareness about mental health issues.

Flexible Work Arrangements

Work-life balance is not just about managing work and personal responsibilities; it’s also about having the flexibility to do so. Understanding this, Kyndryl provides flexible work arrangements to accommodate employees’ personal and professional requirements.

Kyndryl has implemented flexible work arrangements and hybrid work initiatives to improve operational efficiencies and foster a positive corporate culture. In addition, the company provides hybrid work models that offer a combination of in-office and remote work opportunities. These flexible work arrangements not only enable employees to balance their personal and professional lives effectively but also enhance productivity and contribute positively to their daily employee experience.

Building an Inclusive Culture at Kyndryl

Kyndryl employees participating in a diversity and inclusion workshop


At Kyndryl, inclusion and diversity aren’t mere buzzwords, but core values shaping the company’s culture. By implementing Leadership Behaviors to integrate Inclusion, Diversity, and Equity across the organization, Kyndryl fosters a culture that values diverse perspectives and promotes equality.

Kyndryl strategically utilizes cultural diversity within its teams to elevate problem-solving capabilities and capitalize on a blend of distinct strengths and experiences. Furthermore, the company promotes a supportive and inclusive work environment through the provision of training programs and career advancement opportunities, as well as ensuring equal access and treatment for both male and female employees.

Diversity and Inclusion Initiatives

Kyndryl is committed to promoting diversity and inclusion at all levels of the organization. The company is dedicated to upholding and advocating for equal opportunity and inclusivity in the workplace, demonstrated through:

  • the implementation of corporate policies
  • specialized training for equal opportunity employment
  • active efforts to foster diversity and inclusion within the workforce.

Kyndryl also cultivates a sense of belonging and cultural integration through Kyndryl Inclusion Networks, employee-led resource groups that revolve around common identities. Additionally, the company promotes volunteerism, enabling employees to contribute positively to areas such as cultural integration and educational accessibility. These initiatives are well-regarded, with the company receiving a community rating of 4.1 out of 5 stars, underscoring their commitment to empowering employees to integrate inclusion, diversity, and equity across all facets of their operations.

Employee-Led Initiatives

Kyndryl’s inclusive culture is also shaped by its employee-led initiatives. Through volunteerism and the establishment of employee-led resource groups known as Kyndryl Inclusion Networks, Kyndryl provides support and enables employee-led initiatives.

These initiatives not only support the inclusive culture at Kyndryl by fostering a sense of inclusion and belonging among employees, advocating for diverse and representative teams, and demonstrating inclusive leadership, but they also have resulted in various benefits including addressing climate issues, bridging digital divides, promoting cultural inclusion, and improving educational access.

Kyndryl’s Commitment to Customer Success

Kyndryl’s dedication to its customers matches its commitment to its employees. The company’s innovative technology solutions encompass a range of offerings, such as Kyndryl Bridge, an open-integration technology services platform designed to enhance business efficiencies and support net zero objectives.

Kyndryl offers the following collaborative solutions:

  • A cloud-based solution for employees to collaborate seamlessly
  • The Kyndryl Bridge platform for business transformation
  • Kyndryl Vital for collaborative problem-solving

This collaborative approach ensures effective communication and teamwork, leading to business success and positive outcomes for both the company and its clients.

Innovative Technology Solutions

As the largest global provider of IT infrastructure services, Kyndryl offers the following:

  • Innovative technology solutions that help customers achieve their goals and stay ahead in the competitive market
  • Integration of current investments with modern technology to assist in achieving customer objectives
  • Prioritization of the quality and value of the experiences of employees and end-customers through experience management

Kyndryl’s Experience Management as a Service approach sets itself apart from competitors by providing customers with increased flexibility through modular implementation models, enabling them to tailor their solutions instead of being confined to pre-packaged offerings. This flexibility, combined with the company’s commitment to innovation and creativity, makes Kyndryl a preferred partner for businesses seeking state-of-the-art IT solutions.

Collaborative Approach

Kyndryl’s collaborative problem-solving approach sets it apart in delivering customer success. The company facilitates efficient communication in their work processes through their Workplace Collaboration Services, empowering the mobile workforce to communicate, connect, and exchange information.

Kyndryl also fosters a collaborative environment by establishing a modern and inclusive workplace, which includes the provision of an intelligent digital workplace that enables employees to effectively collaborate and contribute to improving business outcomes. This collaborative approach has had a positive effect on client satisfaction, as evidenced by the company receiving a perfect satisfaction rating of 10 out of 10 from customers.


In our exploration of Kyndryl, we have discovered a company that is deeply committed to powering human progress, fostering an inclusive culture, and driving customer success. From its comprehensive employee benefits and flexible work arrangements to its innovative technology solutions and collaborative approach, Kyndryl is a leader in the technology industry, not just in terms of its services and products, but also in its dedication to its employees and communities.

As we conclude, it’s clear that Kyndryl’s success lies not just in its innovative solutions but also in its people – the dedicated employees who embody the company’s values every day. By fostering a supportive and inclusive work environment, providing ample opportunities for professional growth, and valuing the diverse perspectives of its employees, Kyndryl is truly powering human progress, one employee at a time.

Stanley Black & Decker Employee Handbook Example

In the following, we will delve into a comprehensive overview of the Stanley Black & Decker Employee Handbook Example. This exemplar document serves as a crucial guide for employees, outlining the company’s policies, procedures, and expectations. The Stanley Black & Decker Employee Handbook Example is meticulously crafted to ensure clarity and transparency, fostering a positive and inclusive work environment. Employees can rely on this handbook as a valuable resource for understanding their rights, responsibilities, and the overall ethos of the organization. As we explore its contents, it becomes evident that the Stanley Black & Decker Employee Handbook Example is a cornerstone in promoting a harmonious and well-informed workplace culture.

Frequently Asked Questions

What is the Code of Conduct for Kyndryl?

Kyndryl’s Code of Conduct requires suppliers to abstain from using forced labor or human trafficking and to ensure their supply chains address these issues. Additionally, the company upholds honest and ethical business practices, with zero tolerance for illegal activities such as corruption or bribery.

What makes a good code of conduct?

A good code of conduct is one that is tailored to your company, is easily understood by employees, and covers all relevant risks. To achieve this, focus on aligning the code with your company’s culture and mission, while avoiding technical or legal language.

What measures does Kyndryl take to foster inclusion and diversity at the leadership level?

Kyndryl fosters inclusion and diversity at the leadership level by implementing Leadership Behaviors to integrate Inclusion, Diversity, and Equity across the organization.

What training and skill development programs are available at Kyndryl?

Kyndryl offers various training and skill development programs to enhance employees’ expertise and keep them up-to-date with industry trends.

What employee benefits does Kyndryl provide?

Kyndryl provides healthcare plans, retirement savings, and paid time off as part of its employee benefits package, supporting employees’ well-being and financial security.

Important Disclaimer:

The article presented here does not serve as a representation of the company’s actual employee handbook mentioned in this article.

Our discussions and insights regarding employee handbook are based on assumptions about what may be considered significant in the companies’ policies. These assumptions are drawn from available information and industry knowledge. Readers are advised that the content provided is for informational purposes only and should not be construed as an exact reflection of any company’s official policies or procedures. For precise and accurate details regarding a company’s employee handbook, individuals should refer directly to the company’s official documentation or consult with appropriate representatives.

Please be aware that the content on this page has been generated by using artificial intelligence language models and may contain errors, inconsistencies, or outdated information. It is provided as-is without any warranties or guarantees of accuracy. We strongly recommend using this content as a starting point for further research. We disclaim any liability for damages or losses resulting from the use or reliance on this content.

Tehsin Bhayani

AirMason was born when Tehsin was trying to create a digital culture book, but couldn’t find any solutions in the market that had all the features he needed. In 2016, AirMason officially launched. In five years, AirMason has created thousands of handbooks for more than 1,000 clients around the world.

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