Insider Peek: Eversource Energy Employee Handbook Example & Key Takeaways

Understanding the framework of employment at Eversource Energy is crucial for both current and prospective employees. Our breakdown of the Eversource Energy employee handbook example gives you direct transparency into key components such as ethical guidelines, benefit structures, and employee expectations.

Key Takeaways

  • Eversource prioritizes a culture of inclusivity and ethical behavior, offering competitive salaries and benefits like a 401K with a 100% match on 3% of contributions and student loan refinancing options.
  • Employees at Eversource have clear guidelines for conduct, responsibilities, and rights including adherence to a strict Code of Conduct, with non-compliance leading to possible termination.
  • Eversource fosters employee development with training programs and performance management systems, and maintains high service standards, adhering strictly to energy market regulations.

Fortune 100 Company Employee Handbook

Welcome to the Fortune 100 Company Employee Handbook, your comprehensive guide to navigating the policies and procedures that shape our workplace. In this handbook, “Fortune 100 Company Employee Handbook” serves as the compass for understanding the expectations and values that define our organization. From code of conduct to benefits, this document encapsulates the essence of working within one of the world’s leading companies. As you embark on your journey with us, take the time to familiarize yourself with the invaluable insights contained within these pages. Your commitment to upholding the principles outlined in the Fortune 100 Company Employee Handbook is integral to our collective success.

Decoding the Eversource Energy Employee Handbook

The Eversource Energy Employee Handbook is a comprehensive guide that navigates the ins and outs of working at Eversource. It’s the key to understanding:

  • the company’s culture
  • core values
  • compensation and benefits
  • the rights and responsibilities of an employee.

Without further ado, let’s immediately begin our exploration.

Understanding Company Culture and Core Values

Eversource’s mission and vision are the driving forces behind its company culture. With a mission focused on:

  • providing customers with reliable, affordable, and sustainable energy solutions
  • building strong relationships with customers
  • investing in renewable energy sources for a cleaner future

Eversource is dedicated to achieving these goals. Their vision is more than just a statement; it’s an intended roadmap guiding their business operations.

Eversource’s culture is marked by inclusivity, respect, honesty, and ethical behavior. The company prioritizes safe, reliable, and sustainable services, always putting their customers, communities, and employees at the forefront. In this team-oriented culture, each employee has an essential part in reaching the company’s objectives.

Eversource’s mission and values impact its business operations in significant ways. They are committed to:

  • Giving customers reliable, cost-effective, and sustainable energy solutions
  • Building strong relationships
  • Investing in renewable energy sources
  • Being transparent, honest, and acting with integrity
  • Taking care of the environment responsibly

As an Eversource employee, you become part of a company that adapts its strategies to better serve its customers and communities.

Insider Peek: Eversource Energy Employee Handbook Example & Key Takeaways

Navigating the Code of Conduct

The Eversource Code of Conduct is the company’s commitment to doing business the right way. It sets high standards for:

  • Ethics
  • Integrity
  • Honesty
  • Fairness
  • Safety
  • Respect

The code serves as a guide for employees, helping them navigate the ethical landscape of their profession.

The Eversource Code of Conduct covers a wide range of areas, from compliance with laws and regulations to maintaining an ethical and responsible business approach. It’s a comprehensive set of rules that employees must follow, setting the bar high for ethical conduct.

But what happens if these rules are violated? Eversource has a strict policy in place. Failure to comply with the Code of Conduct can lead to disciplinary action, including termination of employment. It’s a clear message that at Eversource, unethical behavior is not tolerated.

Compensation and Benefits Overview

When it comes to compensation, Eversource Energy offers a competitive package. Depending on their role, employees can expect to earn between $40,000 and $130,000 per year. When compared to other energy companies, Eversource offers a higher average yearly salary, making it a desirable employer in the energy sector.

However, the compensation isn’t solely about the salary. Eversource extends an extensive benefits package that surpasses the ordinary. This includes:

  • Retirement savings with a 401K match
  • Student loan debt refinancing
  • Health, life, dental, vision, and long-term disability insurance
  • Paid time off

Not to mention, the company’s retirement and pension plans are quite appealing, with a 401K retirement savings plan that matches up to 100% on the first 3% of employees’ contributions.

Eversource sets itself apart from other companies with unique perks such as a significant matching contribution to the 401K plan and the option to refinance student loan debt through their network of lenders. These additional benefits contribute to Eversource’s appeal as an employer.

Dick’s Sporting Goods Employee Handbook Example

Explore the comprehensive guidelines and policies outlined in the Dick’s Sporting Goods Employee Handbook Example. This document serves as a valuable resource for employees, offering insights into company values, code of conduct, and expectations. Within the Dick’s Sporting Goods Employee Handbook Example, employees can find detailed information on workplace ethics, benefits, and procedures. By adhering to the guidelines set forth in this handbook, both new and existing employees contribute to fostering a positive and inclusive work environment. Gain a deeper understanding of the company’s vision and your role within it through this informative and user-friendly employee handbook.

Your Rights and Responsibilities as an Eversource Employee

Photo of diverse Eversource employees in a meeting

Being an Eversource employee comes with certain rights and responsibilities. Grasping these rights and responsibilities is fundamental to upholding an ethical and compliant workplace. Now, let’s examine these in more detail.

Knowing Your Employment Rights

Eversource employees are provided with a host of employment rights, ensuring a fair and equitable workplace. These rights are protected by federal employment laws, ensuring employees are treated fairly and equally, and are protected from discriminatory harassment.

Eversource doesn’t just stick to the basics when it comes to employee rights. The company goes the extra mile to ensure fair treatment and equal employment opportunities, and it also adheres to all labor and human rights laws. This proactive approach ensures employees feel valued and protected in their workplace.

Basic employment rights at Eversource include fair treatment, equal employment opportunities, and the right to discuss wages, benefits, and other job-related issues. These rights form the foundation of a positive and respectful workplace, fostering an agreement among employees and the company.

The Role of Employees in Compliance and Reporting

Every Eversource employee plays a crucial role in maintaining compliance and upholding the company’s Code of Business Conduct. This includes adhering to all laws and company policies, as well as safeguarding the company’s assets from loss, damage, misuse, theft, fraud, or embezzlement.

Eversource also places a high emphasis on safety. Employees are expected to report any behavior that could be a threat to people or property, or has the potential to escalate into violence. This proactive approach ensures a safe and secure work environment for all.

Eversource is committed to creating a culture of transparency and trust. If employees witness any violation of the Code of Conduct, they are encouraged to report it. To ensure the safety of whistleblowers, the company strictly prohibits any form of retaliation against those who report concerns in good faith. It’s an approach that fosters honesty and integrity, two crucial values at Eversource.

Workplace Policies and Procedures

Illustration of workplace safety signage

Eversource has several policies and procedures in place to ensure a productive and harmonious workplace. These policies cover a range of areas, from attendance and time off to health and safety regulations.

Now, let’s examine this group in more depth.

Attendance and Time Off Policies

Eversource has a clear attendance policy that employees must adhere to. Here are some key points to keep in mind:

  • If an employee takes more than five consecutive days off without permission, it’s considered as quitting without good standing.
  • Employees are expected to follow call-in procedures when they’re late.
  • Persistent tardiness without a valid reason can result in disciplinary action.

Time off at Eversource isn’t just about taking a break. The company offers Paid Time Off (PTO) which covers sick days, vacation days, and personal days. Eversource also has a parental leave policy that covers maternity and adoptive leave.

Requesting time off at Eversource is straightforward. All the information on requesting time off, sick days, work-life balance, and parental leave can be found on the Indeed website, making it a valuable resource for employees.

Health and Safety Regulations

Health and safety are paramount at Eversource. The company’s health and safety rules cover a wide range of areas, including safety guidelines for field employees and COVID-19 precautions. These rules ensure everyone at Eversource has a safe and healthy workplace.

Eversource takes a proactive approach to employee safety. In addition to setting safety guidelines, the company provides thorough safety training for all staff. This includes hands-on learning about natural gas safety.

At Eversource, everyone has a role to play in maintaining a safe workplace. Employees are expected to adhere to safety and health laws, and to follow safety rules and practices related to their job. This collective approach to safety ensures a safer work environment for all.

Conflict Resolution and Grievance Procedures

Eversource encourages open and honest communication, and that includes addressing workplace conflicts and grievances. If an employee has any issues, they can report their complaints anonymously via the Corporate Compliance Hotline or through the website.

When conflicts can’t be resolved informally, Eversource has a formal three-step dispute resolution process in place. This structured approach ensures a fair and unbiased resolution of conflicts.

Eversource is committed to maintaining an environment where employees can raise concerns without fear of retaliation. The company strictly prohibits any form of retaliation against those who report concerns in good faith. This policy fosters a culture of trust and openness, encouraging employees to voice their concerns.

Career Development and Performance Management

Illustration of career development and growth

Eversource believes in nurturing its employees’ growth and performance. The company has several programs and procedures in place to ensure employees can develop their skills and advance their careers.

Now, let’s explore these opportunities further.

Training and Professional Development Programs

Eversource offers a range of training and professional development programs designed to help employees grow and advance in their careers. These programs offer real-world experience, tangible results, and opportunities for success. They include benefits programs, a supervisor development program for new hires, and opportunities for learning, training, and advancement.

New hires at Eversource can expect a wealth of training opportunities, including:

  • Technical training
  • Design engineering
  • Substations
  • System operations
  • Natural gas technology

Eversource even offers a Lineworker Certificate Program in collaboration with Capital Community College and IBEW Locals 420 and 457.

As part of their commitment to employee growth, Eversource also offers special programs for leadership development. These programs are designed to nurture future leaders within the company, equipping them with the skills and knowledge needed to excel in leadership roles.

Setting and Reviewing Performance Goals

Setting and reviewing performance goals is an integral part of Eversource’s approach to employee growth. The company engages with customers, communities, and stakeholders to understand their needs and align performance goals accordingly.

Performance reviews at Eversource are conducted once a year and also at midyear for non-represented employees. This regular evaluation ensures employees receive timely feedback on their performance, helping them identify areas of improvement and set new goals.

To ensure a fair and objective evaluation, Eversource uses employment tests and key performance indicators (KPIs) to measure employee performance. By using standardized metrics, Eversource ensures every employee is evaluated based on the same benchmarks, promoting fairness and transparency in the evaluation process.

Recognition and Reward Systems

Recognition and rewards are integral to Eversource’s approach to employee engagement. The company uses the 15Five Performance Management system and the Total Rewards program to recognize and reward employees for their hard work. They also have an Excellence Awards program for exceptional performance.

Recognition at Eversource isn’t limited to formal awards. The company also acknowledges the hard work and dedication of its employees through national recognitions for people-first organizations and proactive employee health initiatives.

The rewards at Eversource include:

  • 401K matching
  • Extra employer contributions to retirement plans
  • Annual cash incentives for higher-level positions
  • A variety of awards

It’s a comprehensive rewards system that reflects Eversource’s commitment to acknowledging and rewarding employee achievements.

Wayfair Employee Handbook Example

In this illustrative Wayfair Employee Handbook Example, the company strives to create a comprehensive and inclusive guide for its workforce. The Wayfair Employee Handbook exemplifies the organization’s commitment to fostering a positive work environment. From policies on workplace conduct to guidelines for professional development, the handbook serves as a valuable resource for employees seeking clarity and understanding. It reflects Wayfair’s dedication to transparent communication, ensuring that every team member is well-informed about their rights, responsibilities, and the overall corporate culture. As a living document, the Wayfair Employee Handbook Example evolves to adapt to the dynamic needs of the company and its employees.

Adherence to Market Regulations and Service Standards

Photo of an energy market compliance meeting

At Eversource, adherence to market regulations and service standards is paramount. The company is committed to complying with energy market regulations and maintaining high service standards.

Now, let’s investigate these aspects more closely.

Compliance with Energy Market Rules

In the U.S., the Federal Energy Regulatory Commission (FERC) oversees the energy market, ensuring all participants, including Eversource, adhere to the market rules. Eversource’s compliance efforts extend to:

  • Offering services that align with the Public Utilities Regulatory Authority’s Rules and Regulations
  • Conducting business in line with all relevant laws and regulations
  • Adapting to changes in the wholesale electricity market.

Compliance isn’t just about following rules; it’s about maintaining trust with the market and its customers. And Eversource understands this. The company has systems in place to ensure adherence to market rules, demonstrating its commitment to fair and ethical business practices.

However, non-compliance with energy market rules can have serious consequences. Eversource could face fines of up to $1.2 million for each violation, each day. The company’s commitment to compliance ensures it avoids these penalties, maintaining its reputation and trust with its customers.

Maintaining Service Excellence

Service excellence is at the heart of Eversource’s operations. The company is dedicated to providing exceptional service to its customers, and every employee plays a crucial role in achieving this goal.

Eversource’s commitment to service excellence isn’t just a promise; it’s reflected in their actions. The company continually explores and implements new procedures, technologies, and best practices in the gas industry to enhance its service delivery.

Eversource’s commitment to service excellence has not gone unnoticed. The company has received numerous accolades for its service, including:

  • Energy Excellence Awards
  • An Innovation Award for energy-saving technology
  • Recognition for keeping customers informed about tree work
  • Being named the #1 Energy Efficiency Provider in the Nation

These awards and recognition are a testament to their successful energy efficiency measures across their service areas.

Transitioning to Eversource: For New Hires

Starting a new job can be exciting and a little intimidating. But don’t worry, Eversource has got you covered. This section is dedicated to new hires, providing essential information and tips to help you transition smoothly into your new role at Eversource.

First Day Essentials

Your first day at Eversource is likely to be a whirlwind of excitement, and Eversource ensures it’s a memorable one. The company provides a comprehensive first-day orientation for new hires, introducing them to the Eversource way. Before you walk through the doors on your first day, there are a couple of things you’ll need. As a new hire, you’ll need to fill out an Employee Information Form (Emergency Contact) and a State of Connecticut Work History Form. Not sure what to wear on your first day? While the dress code can vary depending on your role, some employees may be required to wear a uniform. For specific details, it’s best to refer to the Eversource Energy employee handbook or reach out to the company directly.

Understanding Your Role and the Bigger Picture

Understanding your role and how it contributes to the company’s overall mission is crucial when you’re starting a new job. At Eversource, every role contributes to the company’s mission of providing reliable energy and exceptional customer service.

Eversource is a diverse company with a wide range of roles, from community relations to government and regulatory affairs, and strategic communications. Each role plays a vital part in managing energy costs and providing advice to ensure smooth operations.

Becoming part of the Eversource team means embracing the company culture. This culture values teamwork, dedication to customers and communities, and a workplace that respects and values inclusivity. As a new employee, you’ll be encouraged to share your ideas and background, contributing to a diverse and vibrant workplace.

Adapting to the Eversource Way

Adapting to a new workplace culture can be a challenge, but Eversource makes this transition smooth for its new hires. The company’s culture is all about teamwork, dedication to customers and communities, and ensuring everyone feels respected and valued in the workplace.

Eversource provides its new hires with the tools and resources they need to succeed. From managing and improving vendor/supplier relationships to promoting safety, sustainability, and diversity, Eversource equips its employees with the necessary tools to excel in their roles.

Eversource’s corporate culture extends beyond the workplace. The company is committed to serving its service territories, embracing diversity, equity, and inclusion, and implementing effective change management strategies.

As a new employee, you’re not just joining a company, you’re becoming part of a community that values your unique perspectives and capabilities.


In summary, working at Eversource Energy means being part of a company that values its employees, adheres to high ethical standards, and is committed to providing exceptional service to its customers. From understanding the company’s culture and core values to navigating the code of conduct, compensation and benefits, and workplace policies, this guide has provided an insider’s look into the Eversource Energy Employee Handbook.

As we conclude, remember that at Eversource, you’re not just an employee – you’re part of a community. A community that values your unique perspectives, invests in your growth, and rewards your contributions. So, are you ready to step into the Eversource way?

Frequently Asked Questions

What can I expect on my first day at Eversource Energy?

You can expect a comprehensive first-day orientation that introduces you to the Eversource way. It will help you get familiar with the company and its culture.

What are some of the training and professional development opportunities at Eversource?

At Eversource, you can access a range of programs including technical training, design engineering, substations, system operations, and natural gas technology. It’s a diverse set of opportunities designed to help you grow in your career.

How does Eversource recognize and reward employee achievements?

Eversource recognizes and rewards employee achievements through the 15Five Performance Management system and the Total Rewards program. These systems help acknowledge and incentivize hard work.

What rights do I have as an Eversource employee?

As an Eversource employee, you have the right to be treated fairly, have equal employment opportunities, and discuss wages, benefits, and other job-related issues. You deserve to work in a supportive and fair environment.

What are some of the health and safety regulations at Eversource?

Eversource has various health and safety regulations in place, such as safety guidelines for field employees and COVID-19 precautions.

Important Disclaimer:

The article presented here does not serve as a representation of the company’s actual employee handbook mentioned in this article.

Our discussions and insights regarding employee handbook are based on assumptions about what may be considered significant in the companies’ policies. These assumptions are drawn from available information and industry knowledge. Readers are advised that the content provided is for informational purposes only and should not be construed as an exact reflection of any company’s official policies or procedures. For precise and accurate details regarding a company’s employee handbook, individuals should refer directly to the company’s official documentation or consult with appropriate representatives.

Please be aware that the content on this page has been generated by using artificial intelligence language models and may contain errors, inconsistencies, or outdated information. It is provided as-is without any warranties or guarantees of accuracy. We strongly recommend using this content as a starting point for further research. We disclaim any liability for damages or losses resulting from the use or reliance on this content.

Tehsin Bhayani

AirMason was born when Tehsin was trying to create a digital culture book, but couldn’t find any solutions in the market that had all the features he needed. In 2016, AirMason officially launched. In five years, AirMason has created thousands of handbooks for more than 1,000 clients around the world.

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