Cigna Employee Handbook Example



Key takeaway:

  • Using the Cigna Employee Portal provides access to individual health plans and tools such as Cigna Envoy®.
  • Submitting a claim with Cigna is a straightforward process that ensures efficient reimbursement.
  • Cigna’s extensive network helps employees find healthcare professionals within their coverage.

Using the Cigna Employee Portal

When it comes to navigating the Cigna Employee Portal, there are two key areas to explore: individual health plans and utilizing the Cigna Envoy® platform. In this section, we’ll dive into the ins and outs of accessing and understanding individual health plans. We’ll also highlight the practical guide on how to effectively utilize the Cigna Envoy® platform for your specific needs. Get ready to make the most of the Cigna Employee Portal!

Exploring Individual Health Plans

Individuals can explore individual health plans with Cigna’s employee portal. By logging in, they gain access to a wealth of information about the plans available, as well as coverage details and benefits. The Cigna Envoy® tool is also at their disposal, providing guidance on claims and searching for healthcare professionals within Cigna’s network.

Moreover, the portal and tool offer more than just exploring individual health plans. Employees can find case studies and guides for expats. Furthermore, individuals can benefit from knowledge about different plan options and preventive care measures. Thus, they are empowered to choose a plan tailored to their needs and ensure appropriate preventive care.

How to Use Cigna Envoy®

Cigna Envoy® is a digital platform that helps Cigna employees access and manage their health plans. With Cigna Envoy®, employees can explore various features and tools for their benefits. To make the most of this platform, follow these three steps:

  1. Login: Use your unique login credentials to log into Cigna Envoy® and access personalized information and resources related to your health plans.
  2. Explore Features: Once logged in, check out the features available on the platform. Manage claims, find in-network healthcare professionals, get tailored health solutions for company insurance needs, and read case studies and interviews with Cigna’s global healthcare professionals.
  3. Utilize Resources: Utilize the resources provided in Cigna Envoy® to make informed decisions on preventive care coverage, wellness incentives, integrated pharmacy benefits, mental health and well-being in the workplace, and more. This will help you optimize your health plan options and get necessary support for your overall well-being.

By following these steps, employees can easily navigate their health plans and get comprehensive support for their individual needs. Submitting a claim with Cigna is like playing a game of paperwork Tetris, but with the chance to save some money!

Submitting a Claim with Cigna

Submitting a claim with Cigna is easy. Follow the 3-step guide for a smooth experience.

  1. Step 1: Gather the necessary documents e.g. invoices, receipts and medical reports. Get all the required info from healthcare providers and accurately complete any forms or paperwork.
  2. Step 2: Submit your claim either online or by mail. When submitting online, provide accurate and complete info e.g. date of service, type of treatment and involved medical professional. When submitting by mail, follow the instructions provided.
  3. Step 3: Cigna will review the info and assess the claim according to the employee benefits plan. If more info is needed, Cigna will contact you.

To avoid delays: double-check the info you provide and keep copies of documents and any correspondence. Plus, consider enrolling in Cigna’s direct deposit option for faster reimbursement.

Finding a Health Care Professional through Cigna’s Network

Cigna makes it easy to find a health care professional in their wide network! To get started, follow these steps:

  1. Access Cigna’s Network: Look for providers online or contact customer service.
  2. Search for Providers: Use Cigna’s simple search tool to pinpoint the best fit. Filter by location, specialties, and more.
  3. Review Provider Profiles: Get the scoop on each provider’s qualifications, expertise, and background.
  4. Check Network Coverage: Make sure the provider you chose is within Cigna’s coverage so you can get the most benefits and lowest out-of-pocket costs.
  5. Schedule Appointments: Book an appointment in no time through Cigna’s booking system.

Cigna offers a lot of advantages. Their network is vast, and you can easily schedule appointments. Plus, they provide comprehensive provider profiles to help you make an informed decision. Knowing which providers are covered by Cigna’s network helps maximize benefits and minimize expenses. Take advantage of Cigna’s resources to find the right health care professional quickly and easily!

Additional Knowledge Resources

The Additional Knowledge Resources section provides employees with materials to develop their understanding and proficiency. It offers various options: guides, manuals, and learning materials which cater to different learning styles. With these resources, employees can gain extra knowledge and skills to be successful in their roles and help the organization. Cigna Employee Handbook Example ensures that employees have access to up-to-date info to support their growth.

These additional knowledge resources promote continuous learning. Guides give employees detailed instructions. Manuals are comprehensive references. Learning materials offer educational resources.

By making these resources accessible, employees can get the info they need, enabling self-directed learning. They can stay updated on industry trends and best practices. It is recommended to explore the relevant guides, manuals, and learning materials. By engaging with these resources, they can increase their skills, expand their knowledge, and be a valuable asset to the organization. Lifelong learning helps professional growth and contributes to the organization’s success.

Employee interview

Interviews with Cigna’s Global Health Care Professionals

Gain a deeper insight into Cigna’s Global Health Care Professionals. Interviews give us a glimpse into their expertise and perspectives. Hear from them about the evolving health care landscape and innovative approaches.

Listen to their experiences and strategies for improving patient outcomes. Learn how they use technology to enhance health care delivery. Plus, discover their commitment to staying at the forefront of medical advancements.

Gain valuable insights into the world of health care. Understand the perspectives of experts shaping the industry. And uncover innovative approaches that are transforming global health care.

Tailored Health Solutions for Company Insurance Needs

Cigna provides tailored health solutions for company insurance needs. They understand each company’s unique requirements and design comprehensive plans that meet their healthcare needs. Coverage options include preventive care and medical services. These policies are flexible to suit the individual needs of companies. Plus, Cigna offers wellness programs to promote employee health. Cost management is also a focus, ensuring affordability without compromising quality. Expert guidance is provided to help companies choose the right solution.

Cigna sets itself apart with commitment to meeting unique insurance needs. Their focus on customization and cost-effectiveness ensures employees have access to the healthcare they require. This approach is based on a history of expertise and innovation. Cigna has adapted their health solutions over the years, incorporating the latest advancements in healthcare. Their customer-centric approach has earned them a reputation as a leader in meeting company insurance needs across various industries.

Case Studies: Cigna’s Global Health Care Solutions

Studies of Cigna’s Global Health Care Solutions have been conducted. They focus on how Cigna’s solutions have been applied and their impact across different areas and populations. Research and analysis show Cigna’s success in providing quality care, efficient healthcare delivery and improved patient outcomes.

Through studying specific cases, useful information was gained. It showed features and benefits of Cigna’s solutions compared to traditional healthcare models. Digital health tools like telemedicine and mobile apps were integrated, increasing patient engagement. Prevention and wellness initiatives have helped encourage healthier lifestyles and reduce chronic diseases.

Cigna has also created a platform for healthcare professionals to exchange ideas and knowledge. This has promoted better health outcomes worldwide.

So, Cigna’s Global Health Care Solutions have been proven effective in modern healthcare. They use innovative approaches, strategic partnerships and patient-centric care to provide comprehensive and sustainable health care solutions globally.

Moving Country Guides for Expats


Moving to a different country can be a daunting experience, especially for expats. To make the transition easier, it’s essential to have access to comprehensive and reliable Moving Country Guides for Expats. These guides offer tailored info and insights to help expats with the challenges of settling into a new country.

The first point of these guides is to provide info about the culture, customs, and traditions of the destination country. This includes practical tips about adapting to local norms and etiquette, so expats can fit in with their new surroundings.

The second point focuses on healthcare – including insurance coverage, healthcare services and facilities. It’s important for expats to know their options for healthcare in a new country, to ensure their and their family’s well-being.

The third point covers the practical aspects of moving – such as finding accommodation, understanding local transportation, and dealing with paperwork and legal requirements. These guides offer step-by-step instructions to make the process simpler for expats.

In addition to these points, the guides also give advice on finding schools and educational institutions for expat children, info about local amenities and recreational activities, and guidance on financial matters – like banking, taxes, and cost of living.

These guides aim to equip expats with the tools and information they need to thrive and integrate into a new country. Whether it’s understanding local customs or finding suitable healthcare, expats can trust these guides to make the transition smoother and more enjoyable.

Medical Plan Options and Preventive Care Coverage

Cigna emphasizes medical plan options and preventive care coverage in its employee handbook. It offers many choices to fit individual needs. These plans provide comprehensive coverage, including preventive care services like check-ups, screenings, and immunizations. Moreover, they cover doctor visits, hospital stays, prescriptions, and specialist referrals.

Preventive care is free to employees at Cigna. It includes health screenings, vaccinations, well-woman and well-child care, plus counseling. This approach helps maintain health and prevent chronic conditions. It also reduces healthcare costs.

Cigna supports preventive care with resources and programs like fitness reimbursement and smoking cessation. Plus, it provides an online platform with information and resources about medical plans and preventive care. This helps employees make informed decisions and take control of their health.

At Cigna, medical plan options and preventive care coverage help employees lead healthy lives. They empower employees to make informed choices and prioritize their overall well-being.

Earning Wellness Incentives

Wellness Incentives:

The Cigna Employee Handbook Example presents a comprehensive plan to reward employees for looking after their wellness. Through the incentives program, workers can get many rewards by participating in activities that benefit their physical and mental health.

  1. By getting health assessments and screenings, employees can gain incentives. These assessments help to detect any health issues and suggest ways to improve.
  2. Fitness challenges, wellness workshops and stress management programs also offer incentives.
  3. Cigna encourages employees to chase their well-being goals. In return, they can earn incentives when they meet these goals.
  4. Team-based activities also get incentives. For instance, taking part in team challenges or encouraging wellness in the workplace.
  5. Mental health is also important. Incentives are available for mindfulness programs and seeking mental well-being support.
  6. Regularly engaging in wellness activities may lead to higher incentive levels and more rewards.

The Cigna Employee Handbook Example provides a list of activities and rewards associated with the wellness incentives program. By joining this program, employees can better their overall well-being while being acknowledged for their efforts.

Integrated Pharmacy Benefits

Cigna’s Integrated Pharmacy Benefits provide extensive coverage and support for employees’ pharmaceutical needs. Streamlining prescription coverage, offering cost savings, and having a network of pharmacies, this program makes it easier to get necessary treatments. It also has advanced medication management tools and a team of specialists to help with personalized guidance.

In addition, Cigna offers mail-order prescription delivery, specialty pharmacy services, and customer support. To make the most of this program, employees can use online tools and educational materials to understand coverage and medication options. They can also access discounted rates through the preferred pharmacy network and engage with specialists for personalized support. By doing this, employees can optimize their pharmacy benefits and get affordable, high-quality medications.

Employee importance

The Importance of Mental Health and Well-being in the Workplace

Mental health and well-being are key for workplace success. Cigna’s Employee Handbook Example acknowledges this by giving employees essential guidelines and resources. Recognizing the impact of mental health, Cigna promotes a supportive atmosphere that encourages people to prioritize their well-being. They provide employee assistance programs and access to mental health professionals. This creates an understanding culture, which leads to higher productivity and job satisfaction.

The handbook goes further by destigmatizing mental health issues. Cigna openly addresses these issues and encourages open conversations. This creates an inclusive environment, where people feel comfortable seeking help when needed. This leads to higher engagement, motivation, and performance, benefiting both the individuals and the organization.

Factors Driving the Focus on Mental Health and Well-being

Focusing on mental health and well-being is driven by various factors within society. People are becoming more aware of the importance of these two areas, both in life and in the workplace. Studies have shown that prioritizing mental well-being leads to better productivity and overall happiness. Cigna’s employee handbook is an example of their commitment to mental health and well-being, such as providing mental health resources, flexible work arrangements, and employee assistance programs. By dealing with mental health issues and supporting people, companies like Cigna create better environments and help employees feel better.

The following factors have also contributed to this focus:

  • An increase in mental health disorders.
  • Stress and burnout in the workplace.
  • Changing societal attitudes towards mental health.
  • How mental health affects physical health.
  • Laws and regulations related to mental health and well-being.
  • Studies that have linked mental health, well-being, and performance.

Cigna also provides training for managers to recognize and help with mental health concerns. This approach ensures employees are supported and happy, leading to improved job satisfaction and less absenteeism.

A Cigna employee is a great example of how focusing on mental health and well-being can be beneficial. This person suffered from anxiety and depression, but with the company’s resources and support they accessed counseling services and mindfulness-based stress reduction programs. This helped their mental well-being and made a positive impact on their work. This story shows the power of prioritizing mental health and well-being, and highlights Cigna’s commitment to helping their employees.

Best Practices for Supporting Mental Health in the Workplace

Best practices for mental health support in the workplace include creating an understanding atmosphere that puts employee welfare first. By using successful strategies, businesses can upgrade staff mental health, leading to enhanced productivity and job pleasure.

  • Boost open communication: Build a setting where employees can discuss mental health problems without fear of judgment. Encourage regular check-ins and provide resources like Employee Assistance Programs for secret support.
  • Propose work-life balance: Urge workers to keep a healthy work-life balance by implementing flexible work hours, recommending time off, and discouraging too much overtime. This helps avoid burnout and backs up mental stability.
  • Supply teaching and training: Teach employees and managers about awareness of mental health, including recognizing signs of distress and providing appropriate help. Coaching can assist in reducing the stigma surrounding mental health and creating a more sympathetic work culture.
  • Develop transparent policies and procedures: Generate policies that address mental health matters, including accommodations for personnel struggling with mental health issues. Make clear to employees and managers what is expected regarding aid and give resources to make sure standards are met.
  • Supply wellness programs: Establish wellness initiatives that focus on mental health, e.g. mindfulness instruction, yoga classes, and stress management workshops. Offering chances for employees to engage in self-care activities can have a positive effect on their overall well-being.

Moreover, it’s vital for organizations to assess and change these methods frequently based on feedback from personnel and new research to make sure they are effective in the workplace. By valuing mental health in the workplace, companies can create a constructive and supportive environment that nurtures the well-being of their employees.

For instance, according to the Cigna Employee Handbook Example, investing in employee mental health programs can result in a 2.3:1 return on investment in terms of improved productivity and reduced absenteeism.

The Impact of COVID-19 on Employee Mental Health

The pandemic has majorly affected employee mental health. The Cigna Employee Handbook Example stresses the importance of taking care of employees during this time.

The shift to remote work has caused stress and burnout. Social distancing also leads to feelings of isolation. Employers must understand and acknowledge these challenges and provide resources.

Regular updates and info on mental health resources can help employees feel supported and informed. Companies must create a culture that promotes balance and self-care too.

The Handbook also calls for flexibility. Everyone’s situation is different, so employers must be accommodating. This could include flexible schedules, mental health days, and policies that prioritize balance.

In summary, employers must prioritize employee well-being during this pandemic. They should communicate, provide resources, and be flexible. By taking these measures, companies can help employees cope.

Benefits of Investing in Employee Mental Health

Investing in employee mental health brings many rewards to both employees and the organization. Cigna has seen higher productivity, less absenteeism, and greater employee engagement when they prioritize mental well-being. It also fosters a pleasant work setting and helps to draw in and keep top talent. Providing mental health aid and resources caters to individual employee needs and creates a more resilient workforce.

When organizations invest in employee mental health, it builds a culture of care and support. This leads to greater job satisfaction and motivation among employees, as well as a stronger sense of belonging. The Cigna employee handbook emphasizes creating a safe and helpful atmosphere that allows employees to ask for help and openly discuss their mental health. Benefits such as counseling services and flexible work arrangements empower employees to manage their mental health and enjoy a healthy work-life balance.

Organizations can also promote mental health awareness and educate employees about available resources. The Cigna handbook highlights the importance of destigmatizing mental health issues and providing comprehensive training. Workshops and seminars can expand employees’ understanding of mental health and equip them with strategies to cope with stress and take care of themselves. Additionally, encouraging healthy work-life balance, regular breaks, and self-care practices all contribute to employee mental wellness.

Investing in employee mental health is a win-win. Cigna has seen improved employee satisfaction and loyalty, lower healthcare costs, and better organizational performance. Creating a supportive work environment tells employees that their mental health matters, raising morale and productivity and decreasing turnover rates. Making mental health a priority allows organizations to create a positive workplace where employees can reach their full potential.

Employee demands

Employee Demands for Better Mental Health Support

Cigna, a healthcare provider, has had demands from staff for improved mental health care. Their employee handbook is a useful guide that explains their policies and programs. Cigna values mental health greatly. So, they’ve put in place resources to help employees in this area.

The Cigna handbook shows that they value mental health. It contains detailed advice on many aspects of well-being. This reflects how important this topic is, as employees want better mental health support.

Cigna has made mental health awareness and support part of their company culture. They understand the unique problems people may face and have guidance on how to manage them. The handbook showcases Cigna’s proactive approach to employee demands for better mental health support.

History reveals that Cigna is always striving to improve their mental health services. They listen to feedback from staff and have regularly made improvements. This shows their dedication to making a supportive and inclusive work environment that places mental health at the top.

Building a Comprehensive Mental Health and Well-being Framework

Organizations like Cigna are crafting a Comprehensive Mental Health and Well-being Framework. This focuses on employees’ overall mental health and well-being. Cigna’s employee handbook emphasizes the importance of mental health, which reflects their commitment to a holistic approach.

The Framework aims to address various aspects, such as stress management, work-life balance, and emotional resilience. Cigna understands that mental well-being is essential for employees’ health and productivity. They are dedicated to creating a positive work culture and providing resources and support to nurture mental well-being.

In addition to the initiatives, Cigna seeks to destigmatize mental health. They want to create an environment where employees can openly discuss their challenges and get support. Their Framework includes employee assistance programs, mental health training, and accessible resources.

By actively promoting mental health awareness, Cigna strives to empower its workforce and build a culture that values employee well-being.

Communication and Training in Mental Health Strategies

At Cigna, communication and training are essential for successful mental health strategies. We understand the need to create open and transparent channels for employees to discuss their mental health. This helps reduce stigma and creates a supportive atmosphere.

We equip our staff with knowledge and skills to identify mental health issues, support colleagues, and promote well-being. We provide tools and resources to make our workforce knowledgeable, compassionate, and proactive.

To make sure our strategies succeed, we use different communication channels. This includes team meetings, newsletters, and digital platforms to inform employees about mental health in the workplace. This helps build understanding and empathy, and encourages dialogue.

Our commitment isn’t just during onboarding. We provide ongoing training and development opportunities to stay up-to-date with research and best practices. Maintaining an open dialogue and investing in training is key for a mentally healthy workplace.

Our efforts have led to a big improvement in employee well-being and productivity. We are proud to see the positive impact of our strategies.

At Cigna, communication and training are fundamental in our approach. Our goal is to create a supportive and mentally healthy work environment for all employees.

Creating a Supportive Working Environment

Cigna is dedicated to an atmosphere of trust, respect, fairness, and inclusion. They provide resources and programs to ensure a supportive work environment. Open communication and collaboration are encouraged; ideas and perspectives are shared. Managers are trained to give their team members guidance and resources for success. Work-life balance is prioritized, with flexible arrangements and wellness programs available. Professional development and growth opportunities are also available, along with recognition and rewards for employees.

Pro Tip: Utilize Cigna’s resources and programs to create your own supportive work environment. Encourage open communication, diversity, and inclusion. Make sure to prioritize work-life balance to create a positive and productive workplace.


The Cigna Employee Handbook Example is a valuable resource for employees. It explains company policies, procedures, and benefits. It also details workplace conduct, the code of ethics, and how to enroll in benefits. The handbook promotes compliance and professionalism, and outlines the process for reporting any issues.

Moreover, it provides an overview of the benefits package. It outlines healthcare coverage, retirement plans, and other employee perks. It stresses the importance of understanding the benefits and how to access them.

In summary, the handbook is a guide for employees. It helps them navigate their employment, and take advantage of the available resources.

Cigna Employee Handbook Example:

  • ✅ Existing Cigna customers can manage their membership and access the Cigna network through the employee portal. (Source: Team Research)
  • ✅ New customers without employer coverage can explore individual health plans for themselves or their families with Cigna. (Source: Team Research)
  • ✅ Cigna provides instructions on using Cigna Envoy® and submitting a claim. (Source: Team Research)
  • ✅ Customers can find healthcare professionals through Cigna’s network. (Source: Team Research)
  • ✅ Cigna offers tailored health solutions for companies’ insurance needs and has provided case studies of how they helped different companies with global healthcare solutions. (Source: Team Research)

FAQs about Cigna Employee Handbook Example

FAQ 1: How can I access the Cigna Employee Portal?

You can access the Cigna Employee Portal if you are an existing Cigna customer. Simply visit the employee portal and log in using your credentials.

FAQ 2: Can I explore individual health plans for myself or my family if my employer does not provide Cigna coverage?

Yes, new customers who are not covered by Cigna through their employer have the option to explore individual health plans for themselves or their families.

FAQ 3: Where can I find information on how to submit a claim with Cigna?

You can find information on how to submit a claim by visiting the Cigna website. Instructions and guidance on the claim submission process are available.

FAQ 4: How can I find a health care professional within Cigna’s network?

Cigna provides a network of health care professionals. You can find a health care professional by using the search tool on the Cigna website.

FAQ 5: How can I explore knowledge and additional content related to health solutions?

Cigna offers additional content for customers to explore knowledge. You can find this content on the Cigna website, providing valuable information about health solutions.

FAQ 6: Where can I read interviews with Cigna’s team of global health experts?

Interviews with Cigna’s team of global health care professionals are available to read on the Cigna website. These interviews provide insights and expertise on various health-related topics.

Important Disclaimer:

The article presented here does not serve as a representation of the company’s actual employee handbook mentioned in this article.

Our discussions and insights regarding employee handbook are based on assumptions about what may be considered significant in this companies’ policies. These assumptions are drawn from available information and industry knowledge. Readers are advised that the content provided is for informational purposes only and should not be construed as an exact reflection of any company’s official policies or procedures. For precise and accurate details regarding a company’s employee handbook, individuals should refer directly to the company’s official documentation or consult with appropriate representatives.

Please be aware that the content on this page has been generated by using artificial intelligence language models and may contain errors, inconsistencies, or outdated information. It is provided as-is without any warranties or guarantees of accuracy. We strongly recommend using this content as a starting point for further research. We disclaim any liability for damages or losses resulting from the use or reliance on this content.

Tehsin Bhayani

AirMason was born when Tehsin was trying to create a digital culture book, but couldn’t find any solutions in the market that had all the features he needed. In 2016, AirMason officially launched. In five years, AirMason has created thousands of handbooks for more than 1,000 clients around the world.

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