Essential Insights from a Casey’s General Stores Employee Handbook Example

Discover what it means to be a Casey’s General Stores team member. This article offers a concise exploration of the Casey’s General Stores employee handbook example, laying out the company’s expectations, culture, and perks succinctly, so you can quickly grasp key policies and your role within the company.

Key Takeaways

  • The Casey’s employee handbook is a comprehensive guide that covers the company’s vision, expectations, policies, legal compliance, and workplace culture, serving both as a communication tool and a legal safeguard.
  • Casey’s General Stores prioritize quality products, exceptional customer service, community engagement, and value employees’ respect and high performance aligned with the company’s mission and core values.
  • Casey’s provides detailed explanations of roles, responsibilities, work schedules, benefits, leave policies, dress codes, and ensures a safe and equal opportunity workplace, fostering a professional and productive environment.

Employee Handbook Examples

When searching for effective ways to structure and develop an employee handbook, exploring various employee handbook examples proves invaluable. These examples offer practical insights into crafting comprehensive policies and guidelines tailored to your organization’s unique needs. By examining diverse employee handbook examples, you can glean inspiration for addressing key topics such as company culture, code of conduct, and benefits. Leveraging these samples as a foundation allows you to create a document that not only meets legal requirements but also resonates with your workforce. Drawing upon a range of employee handbook examples ensures a well-rounded approach, facilitating the development of a handbook that is clear, concise, and aligns seamlessly with your company’s values and expectations.

Navigating the Essentials of Casey’s Employee Handbook

The Casey’s employee handbook serves as your guide through the company’s work environment. The handbook provides information about the company’s objectives, leadership styles, management practices, and policies, which form the central part of Casey’s operations. Think of it as your go-to guide for almost everything you need to know about working at Casey’s, from company culture and mission, to expectations, and even the specifics of your uniform.

The Significance of an Employee Handbook

Like all such documents, the Casey’s employee handbook serves a specific purpose. It acts as a bridge of communication within the company, delineating policies, procedures, and guidelines, thereby elucidating the expectations for employees. You see, clarity in expectations minimizes confusion and conflicts, providing employees with a comprehensive understanding of what’s acceptable and what’s not.

But there’s more to it than just clear communication. The employee handbook also acts as a shield, offering legal protection for the business. It paves the way for fairness in the workplace, reinforces the company culture, and serves as a line of defense in legal disputes, especially when it comes to employees violating company policies.

In short, the employee handbook lays the foundation for a well-organized, law-abiding, and productive work environment, ensuring compliance with labor laws.

Essential Insights from a Casey's General Stores Employee Handbook Example

Key Components of the Handbook

What exactly makes an employee handbook significant? It’s the wealth of information it contains. Casey’s employee handbook is a treasure trove of essential elements, ranging from company culture and mission, to employment policies such as code of conduct, communications policy, nondiscrimination policy, and new hire and separation policy.

However, that’s not all. The handbook also details elements such as insurance coverage, wellness programs, retirement plans, paid time off, and any company-issued equipment. It even outlines policies and procedures that govern disciplinary actions, involve HR in conflict resolution, and establish a structured approach for employees to raise their concerns.

So, whether you’re a new recruit, one of the new employees, or a seasoned veteran, the Casey’s employee handbook has got you covered.

Defining the Culture and Values at Casey’s General Stores

Illustration of Casey's General Stores mission and vision statements


Let’s explore the core of Casey’s General Stores – its culture and values. At Casey’s, the culture is all about prioritizing high-quality products at competitive prices, accompanied by courteous service in clean stores at convenient locations. From the official mission statement to the vision statement, Casey’s has always emphasized quality, service, and community support.

But it’s not just about the customers. Casey’s also ensures that its Casey’s employees are treated with respect, dignity, and honesty, while expecting and rewarding high performance.

Mission and Vision Statements

What serves as the guiding principle for Casey’s General Stores? The answer lies in its mission and vision statements. The mission statement of Casey’s is all about enhancing the quality of life for communities and guests on a daily basis. This guiding principle influences the company’s operations, prioritizing the provision of high-quality products at competitive prices, along with courteous service in clean stores at convenient locations.

The vision statement, on the other hand, guides the company’s strategic direction, emphasizing the provision of quality products, friendly service, and exceptional convenience. It’s a road map that helps the company remain a leader in the industry through the adoption of innovative technologies, exploration of new store concepts, and data-driven decision-making. Together, the mission and vision statements form the backbone of Casey’s corporate philosophy, shaping and attaining the company’s long-term goals.

Embodying Company Values

Embracing the culture at Casey’s involves living out its core values. The fundamental principles upheld by Casey’s General Stores are customer service excellence, teamwork and collaboration, growth and innovation, integrity, and accountability. But how do employees contribute to upholding these values? They do so by adhering to the company’s Code of Conduct, actively participating in nurturing the culture shaped by the organization’s vision and values, and addressing ethical inquiries through interaction with their supervisors.

Embracing these values not only promotes positive employee performance but also strengthens their relationship with Casey’s General Stores. It guides their decision-making, customer service, and reinforces the company’s cultural and operational strategies. So, whether you’re serving a customer or interacting with a colleague, the Casey’s values are always at play.

MGM Resorts International Employee Handbook Example

In the MGM Resorts International Employee Handbook Example, employees gain comprehensive insights into the company’s policies, procedures, and expectations. This invaluable resource serves as a guide, outlining the standards that define the workplace culture. From codes of conduct to benefits information, the MGM Resorts International Employee Handbook Example ensures clarity and consistency in communication. Employees can refer to this document for guidance on professional conduct, rights, and responsibilities. As an essential tool, the handbook promotes a harmonious work environment and fosters a shared understanding of the organization’s values.

Employment Basics at Casey’s General Stores

Having covered the culture and values, let’s now examine the fundamental aspects of employment at Casey’s General Stores. From the typical job positions to the primary duties that employees are responsible for, Casey’s offers a plethora of opportunities for growth and development.

Whether you’re a store manager, a delivery driver, or an administrative assistant, Casey’s ensures that you have clear performance expectations and a fair work schedule. And of course, who can forget the much-needed breaks and rest periods? At Casey’s, employees are entitled to breaks and rest periods as mandated by law, ensuring they have adequate time for rest and rejuvenation during their shifts.

Understanding Your Role and Responsibilities

Grasping your role marks the initial step on the path to a fruitful career at Casey’s. The typical positions and duties at Casey’s encompass:

  • Executing strategic initiatives
  • Driving sales
  • Maintaining quality and service standards
  • Performing food preparation
  • Cash handling
  • Providing change
  • Taking orders
  • Restocking shelves
  • Aiding patrons with purchases

But why is understanding your role so important? Well, comprehending your role contributes to:

  • Productivity by fostering a conducive work environment
  • Enhancing employee performance
  • Boosting staff retention
  • Improving customer service

To assist employees in comprehending their roles and responsibilities, Casey’s also provides a range of training options, including in-store, online, and leadership training.

Whether you’re a cashier or a store manager, each role carries its own set of duties and obligations. A cashier, for instance, is responsible for operating the cash register, managing cash transactions, and delivering exceptional customer service.

On the other hand, a store manager, with the support of an assistant manager and under the guidance of a district manager, is accountable for implementing strategic initiatives, boosting sales, upholding store standards, supervising the team, and overseeing loss prevention.

Adherence to Work Hours and Schedules

Time holds value, and at Casey’s, sticking to work hours and schedules is crucial. Employees at Casey’s can expect a work schedule that includes weekdays, weekends, and holidays, taking into account their location and position within the company. Adhering to this schedule fosters a productive work environment, facilitates accurate time recording, and maintains efficiency in daily operations.

But what if you need to take a break? Don’t worry, Casey’s has got you covered. Employees at Casey’s are entitled to breaks and rest periods as mandated by law, ensuring they have adequate time for rest and rejuvenation during their shifts.

And if you’re late or absent? Make sure to communicate it in advance! Casey’s expects punctuality and presence during scheduled shifts from its employees.

Ensuring a Safe and Respectful Workplace

Illustration of a diverse and inclusive workplace at Casey's General Stores


At Casey’s, safety and respect are intertwined. The company demonstrates a strong commitment to upholding equal opportunity in all facets of employment, while also strictly prohibiting any form of illegal discrimination or harassment.

Moreover, Casey’s has implemented a comprehensive set of guidelines and procedures for workplace safety, ensuring that employees receive training on safe practices and are encouraged to promptly report safety concerns or incidents through a structured reporting system.

Commitment to Equal Employment Opportunity

Equal opportunity forms a fundamental part of Casey’s employment philosophy. The company is dedicated to ensuring equal opportunity in every aspect of employment and will not condone any form of illegal discrimination or harassment. To foster diversity, Casey’s has established resource groups and through its diversity, equity, and inclusion (DEI) initiative, the company is committed to cultivating a diverse and inclusive work environment that is free from discrimination, valuing all individuals irrespective of their:

  • race
  • gender
  • age
  • disability

In case of policy violations, Casey’s has implemented structured policies to ensure fair recruitment and hiring processes, and strictly prohibited discrimination or harassment based on protected characteristics. Any violations of Equal Employment Opportunity policies are treated with utmost seriousness and addressed in a proper manner.

Health and Safety Protocols

Employee safety holds paramount importance at Casey’s. The company enforces various safety measures to safeguard the well-being of its employees. These measures include adherence to CDC guidelines by wearing face masks and gloves, as well as conducting regular health screenings, such as temperature checks, to promptly identify any potential health risks prior to shifts.

Employees also undergo thorough training on safe practices and emergency procedures to safeguard their well-being during emergencies. This training encompasses the implementation of safety protocols such as wearing face masks and gloves, ensuring regular cleaning and sanitization, and adhering to social distancing measures.

And should any accident occur, employees are obligated to promptly report them to their direct supervisor.

Comprehensive Benefits and Employee Perks

Employment at Casey’s comes with a host of perks and benefits, including:

  • Health insurance
  • Paid time off
  • Performance bonuses
  • Profit-sharing opportunities

Our company overview reveals that the company offers a wide array of benefits to its employees.

At Casey’s, employees have the chance to earn an average annual bonus of $752, and also enjoy profit-sharing options such as employee stock ownership plans and 401(k) plans.

Navigating Through Employee Benefits

What types of benefits can one anticipate at Casey’s? The company provides a wide array of employee benefits, such as:

  • 401(k) Plan
  • Stock Purchase Plan
  • Various insurance options like Disability and Supplemental Life Insurance
  • Perks like Flexible Spending Accounts, Health Savings Account, Scholarship Program, Tuition Discounts, and Extra Toppings/Work Perks.

The health insurance package at Casey’s encompasses a wide range of coverage, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Hospital indemnity
  • Critical illness insurance
  • Accident insurance
  • Basic life insurance
  • AD&D insurance

And for those thinking about the future, Casey’s provides access to a 401(k) Plan, which operates as a profit-sharing plan with contributions that are dependent on company profits.

Of course, we can’t forget about time off. Casey’s offers the following benefits:

  • 0-10 days of paid time off annually, allowing around 38% of employees to take time off
  • Educational benefits, including tuition assistance programs for employees pursuing a degree from Bellevue University
  • Scholarship programs for their children seeking higher education

Understanding Leave Policies

Life is unpredictable, and Casey’s acknowledges this fact. That’s why they provide various types of leave, including paid vacation, sick leave, and floating holidays. So, how do you request leave? Simply adhere to the specific process outlined in the employee handbook at Casey’s General Stores.

Casey’s sick leave policy includes the following benefits:

  • Employees can accumulate 40 hours of sick leave annually after completing the first 6 months of employment
  • Employees have the option to carry over up to 5 unused sick days each year
  • Sick leave can be utilized for personal illness, mental health reasons, or as a respite from the work environment.

And what about vacation leave? Casey’s provides a vacation leave policy that begins with 5 days in the first year, then increases to 10 days in the second year, and eventually reaches 20 days per annum after ten years of service.

As for parental leave, Casey’s offers maternity, paternity, and other parental leaves. For more comprehensive information, individuals are advised to consult the employee handbook or reach out to the HR department.

Dress Code and Personal Conduct Standards

Photo of employees in professional attire adhering to the dress code at Casey's General Stores


Maintaining a presentable appearance is an aspect of working at Casey’s. The company has set clear expectations for employee appearance and behavior. Employees at Casey’s are expected to maintain a clean, neat, and well-maintained appearance that is appropriate for their work and reflects the store’s image. They also have specific grooming standards that employees are required to adhere to.

And of course, maintaining professional behavior is a must at Casey’s. The company expects its employees to conduct themselves professionally, demonstrating respect and courtesy towards customers, colleagues, and management, and refraining from possessing drugs on company property or in company vehicles, in compliance with Missouri law.

Dress Code Requirements

Dressing smartly is a part of professional life at Casey’s. While there isn’t a specific uniform, the dress code for store support positions is business casual, which includes wearing slacks, khaki pants, and jeans with approval. But it’s not just about what you wear, it’s also about how you wear it.

Casey’s has established specific color and branding guidelines for their dress code. Employees are mandated to wear a shirt bearing the Casey’s General Store logo and the designated store colors. This requirement is in place to uphold a uniform and professional company image. Managers typically don a collared polo shirt featuring the logo, while food service staff are expected to wear an apron equipped with multiple pockets. And if you need to make modifications to the dress code to accommodate religious or cultural dressing practices, Casey’s evaluates these requests on an individual basis.

Upholding Professional Behavior

Maintaining a professional demeanor is vital at Casey’s. Employees are required to demonstrate professional behavior and to treat customers, fellow employees, and management with respect and courtesy. Adhering to the Code of Conduct, which offers fundamental principles for ethical decision-making, is essential in upholding this respectful behavior.

But what happens when guidelines are not followed? Failing to maintain professional conduct at Casey’s can have several implications, including creating a negative work environment, undermining the company’s values, and potentially leading to legal repercussions. The company’s policies and employee handbook specifically address unprofessional behaviors such as inappropriate relationships, displaying offensive tattoos, theft, and possession of drugs on company property.

Crown Holdings Employee Handbook Example

In this illustrative Crown Holdings Employee Handbook Example, we delve into the comprehensive guidelines and policies that govern the working environment within Crown Holdings. This handbook serves as a valuable resource for employees, offering insights into the company’s mission, values, and expectations. It covers a wide array of topics, including but not limited to employee rights, responsibilities, code of conduct, and benefits. Crown Holdings prioritizes a culture of transparency and collaboration, fostering a positive and inclusive workplace. As you navigate through this handbook, you will gain a deeper understanding of the standards and principles that define the employee experience at Crown Holdings.

Technology and Communication Policies

In the present digital era, responsible use of technology is highly significant. At Casey’s, employees are expected to responsibly and professionally use company-provided technology and electronic communication for work-related purposes. From safeguarding sensitive company information to maintaining the confidentiality of communications, Casey’s has implemented stringent protocols to protect and secure its digital assets.

Responsible Use of Company Technology

As a Casey’s employee, you’ll frequently interact with company technology. The guidelines for using company technology are outlined in the Casey’s General Store Employee Handbook, which emphasizes the responsible and professional utilization of technology and electronic communication. It’s important to be aware of common mistakes to avoid, such as:

  • Excessive reliance on cloud services without appropriate backups
  • Neglecting to safeguard personal devices
  • Utilizing outdated computers
  • Lacking sufficient training in technology usage.

So, what does responsible use of company technology look like? It’s centered on business activities such as financial management and marketing. In contrast, irresponsible use may entail getting engrossed in new technologies without taking into account their business impact.

And when it comes to ensuring the security of company information, employees are expected to:

  • Adhere to the guidelines outlined in the company handbook
  • Refrain from sharing confidential information through company channels
  • Implement best practices to safeguard data on their devices
  • Prevent any unauthorized access or distribution of sensitive information

Protecting Company Information

In the current digital age, safeguarding company data holds greater importance than ever before. Casey’s has established a policy that prohibits employees from unauthorized disclosure of confidential information and trade secrets. Additionally, employees are required to follow the company’s data protection policies. The company also takes measures to protect its confidential data by promptly re-encrypting the data upon receipt and securely disposing of payment card data within 91 days.

But what if you need to communicate sensitive information? Casey’s maintains the confidentiality of communications by ensuring that employee communications are managed with a strong emphasis on privacy. The company diligently upholds privacy for personal information and expects employees to adhere to these standards of confidentiality. So whether you’re sending an email or discussing a company project, remember to always protect sensitive company information.

Disciplinary Measures and Conflict Resolution

Illustration of a conflict resolution meeting at Casey's General Stores


Conflicts and policy infractions are common in any workplace. That’s why Casey’s has established disciplinary policies to outline the process for addressing employee violations of the Code of Conduct, company policy, or the law, which may result in disciplinary action being taken.

The company also has a grievance procedure in place to resolve workplace disputes in a fair and transparent manner.

Addressing Policy Violations

Policy infringements are treated with grave seriousness at Casey’s. The company has implemented a progressive discipline policy that initiates with verbal warnings and can progress to written warnings, and if deemed necessary, advance to more severe consequences. Employees can report policy violations through Casey’s EthicsPoint Hotline or website, as specified in their Code of Conduct.

Policy violations are documented through a disciplinary process that may result in the following measures:

  • Seven-day suspension without pay for failure to adhere to procedures
  • Continued violations could lead to additional measures, including termination
  • In the event of a policy violation, potential disciplinary measures may encompass termination, civil prosecution, and pursuit of claims for damages or losses.

Resolving Workplace Disputes

Unresolved workplace disputes can create a disruptive work environment. That’s why Casey’s has a meticulously outlined Grievance Procedure in place to ensure prompt and appropriate resolution of disputes. Employees who encounter discrimination or harassment are advised to report the incident using the company’s grievance procedure, which guarantees confidentiality and safeguards against retaliation throughout the investigative process.

To initiate the grievance process, employees are required to formally submit their grievance in writing or through the EthicsPoint hotline or website. It’s important to ensure that the complaint includes sufficient information and specificity to be considered actionable. By upholding fairness and transparency in their conflict resolution process, Casey’s ensures that all conflicts are resolved in a timely manner and maintains a harmonious work environment.


In summary, working at Casey’s General Stores is about more than just a job. It’s about being part of a family that values customer service excellence, teamwork, and integrity. From understanding the employee handbook to upholding the company’s culture and values, from navigating the employment basics to ensuring a safe and respectful workplace, from enjoying comprehensive benefits and perks to adhering to dress code and personal conduct standards, from using company technology responsibly to addressing policy violations and resolving disputes, every aspect of working at Casey’s is designed to create a positive and rewarding work environment. As we’ve explored throughout this blog post, Casey’s General Stores is more than just a convenience store chain – it’s a place where every employee is valued, every role matters, and every day brings new opportunities for growth and success.

Frequently Asked Questions

What is Casey’s code of conduct?

Casey’s code of conduct requires employees to observe high standards of business and personal ethics and prohibits any violation of the law by employees or any direction to violate the law.

What is included within the EE handbook?

The employee handbook should include workplace policies such as confidentiality, harassment prevention, and workplace safety, as well as a code of conduct covering employee behavior, dress code, cyber security, conflict of interest, and workplace relationships. It should also cover the employer’s mission statement, equal employment opportunity statement, contractual disclaimer and at-will employment statement (where allowed), purpose of the handbook, and background information on the company.

Does Casey’s give bonuses?

Yes, Casey’s provides bonuses as part of its approach to sharing success with team members.

How does Casey’s General Stores promote an inclusive and safe work environment?

Casey’s General Stores promotes an inclusive and safe work environment by upholding equal employment opportunities, prohibiting discrimination and harassment, and implementing comprehensive workplace safety guidelines and procedures. Employees are trained on safe practices and encouraged to report safety concerns.

What benefits and perks does Casey’s General Stores offer to its employees?

Casey’s General Stores provides its employees with a comprehensive benefits package, including health and life insurance, flexible spending accounts, paid vacation and performance bonuses, as well as perks such as food discounts and scholarship programs. These perks are designed to support and enhance the well-being and satisfaction of their employees.

Important Disclaimer:

The article presented here does not serve as a representation of the company’s actual employee handbook mentioned in this article.

Our discussions and insights regarding employee handbook are based on assumptions about what may be considered significant in the companies’ policies. These assumptions are drawn from available information and industry knowledge. Readers are advised that the content provided is for informational purposes only and should not be construed as an exact reflection of any company’s official policies or procedures. For precise and accurate details regarding a company’s employee handbook, individuals should refer directly to the company’s official documentation or consult with appropriate representatives.

Please be aware that the content on this page has been generated by using artificial intelligence language models and may contain errors, inconsistencies, or outdated information. It is provided as-is without any warranties or guarantees of accuracy. We strongly recommend using this content as a starting point for further research. We disclaim any liability for damages or losses resulting from the use or reliance on this content.

Tehsin Bhayani

AirMason was born when Tehsin was trying to create a digital culture book, but couldn’t find any solutions in the market that had all the features he needed. In 2016, AirMason officially launched. In five years, AirMason has created thousands of handbooks for more than 1,000 clients around the world.

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