When you ve got new hires coming to work at your company, it s important to make sure that you have a solid employee onboarding process in place. The onboarding process is an employee s introduction to your company, your culture, your team, and how everything works in your business. If you do it correctly, onboarding will secure high-performing well-trained employees who easily fit into your workplace. If you don t get it right, you could leave new hires feeling out of place and unsure of themselves, leading to anxiety and inefficiency. Whether you re a small business or a huge international conglomerate, there are many aspects of onboarding that apply to companies of all shapes and sizes. Here are 7 effective onboarding tips you should know for your business!
1. Use Employee Handbooks to Communicate Company Culture
2. Start the Onboarding Process Before They Start the Job
Once the new hire has handed in their notice at their current job, there is a few weeks of dead time to fill. Chances are that the employee s duties at their current job will be slowly dissolved and handed over to other people, so they ve most likely got more spare time than usual. Use this limbo time to send them information (or your employee handbook!) that they can read in their spare time in the run-up to their starting date. This allows the new hire to familiarize themselves with your company culture before they even start the job, reducing their anxiety and helping them to know what they re walking into. There s nothing worse than being suddenly thrown into an alien environment at a new job – reduce this stress by giving them an idea of what to expect.
3. Explain the Whys as well as the Whats
4. Simulate Real-life Experiences to Make New Hires Feel Prepared
Throwing new employees in at the deep end is not usually a very good way to do business. Chances are that they will become overwhelmed, stressed, and not do a great job. The idea of seeing who will sink and who will swim is outdated and not very efficient or conducive to a positive work environment. Instead, try simulating real-life experiences before they happen as part of the onboarding process. If the new hire will be answering customer phone calls, try a few trial runs where another employee pretends to be a customer. If the new hire has to use complex programs, create demo versions for them to hone their skills on first. This process allows new employees to learn the basics and hone the basic skills required for the job before it becomes overwhelmingly complex in the real world.
5. Use Tech to Your Advantage
6. Train them to Use the Specific Programs and Apps that You Use
If your company uses certain apps and programs to organize work, don t expect that new hires will automatically know how to use these programs. While lots of people are familiar with apps like Slack, Asana, and Trello, a lot of businesses will have their own ways of communicating and organizing their work. So if your business relies heavily on certain apps to get work done, consider training new hires in these apps as part of the onboarding process. Even if the new employee has used Slack or Asana before, a small training module could refresh their skills and remind them of program features they d forgotten about.
7. Consider Not Enforcing a Strict Deadline for the Onboarding Process
It doesn t work for every organization, but more and more companies are allowing new hires to complete the onboarding process at their own pace, letting them decide when they re ready to get thrown into the real work , so to speak. This is good because people learn at different paces and sometimes new employees might need time to go back and check over aspects of your company that they re not sure about. Of course, you need a soft deadline so that the new hire isn t onboarding themselves for 3 months, but most people will be pretty reasonable. You might want to consider an onboarding window where you give the new starter up to 2 weeks to complete their onboarding process with the option to start early if they feel ready before the 2 weeks is up. It all depends on your company and your working style! Hopefully you enjoyed these tips for effective onboarding for new hires in your company. Whether you re handing out HR handbooks or simulating real-life work experiences, we hope you find the perfect onboarding strategies that work for your business. Good luck!